About us
Steeped in Tradition. Committed to the Future.
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About us
The Andover Companies is one of the largest and longest-standing mutual insurance groups in the Northeast. We are committed to providing the highest-quality home and business insurance solutions to meet the requirements of today’s property owners.
We offer outstanding insurance solutions at consistent and competitive rates. Explore our personal and business property coverage options.
We are dedicated to maintaining a company that is financially stable and dependable. Take a moment to review our annual report.
We are committed to modernizing and streamlining all the ways our independent insurance agents and policyholders do business with us.
We are passionate about making a positive impact on our communities, through employee volunteer initiatives, corporate giving, and more.
For Home and Business
The Andover Companies is a mutual insurance company, which means our company is owned by policyholders, like you. This structure instills our team with a strong sense of accountability to each and every one of our insureds.
We are made up of three distinct subsidiaries, Merrimack Mutual, Cambridge Mutual, and Bay State Insurance, enabling us to provide independent insurance agents and their insurance clients with a wide range of coverage solutions.
You will learn how our skilled claims professionals provide exceptional support when you need it most; about the personal and commercial insurance products we offer to help you protect your home, belongings, and business; and more.
Download the Info SheetOUR ACHIEVEMENTS
We are excited to share that The Andover Companies has received a Better Business Bureau 2023 Certificate of Excellence, recognizing our 100% Customer Loyalty Score. This accolade underscores our unwavering commitment to excellence and integrity. Andover has proudly maintained its A+ BBB Rating for over three years, solidifying our dedication to exceptional customer service.
OUR PARTNERS
At The Andover Companies, we are extremely proud of the relationships we have built with many of the top local insurance agencies in your community. We work exclusively with businesses that have demonstrated the highest level of character, professionalism, reliability, and customer service.
“I feel comfortable having my insurance with The Andover Companies. I know that if something terrible happens, they will be there to support my family and guide us through the process. Insurance can be confusing, especially when you have multiple policies, but they have simplified the details so we can understand everything easily!”
“As small-business owners, we have always chosen to place our Businessowners Policy with The Andover Companies. Their product offerings are comprehensive, and their rates are competitive. Most importantly, we feel they have always done right in protecting us. We confidently recommend Andover and are grateful for the relationship we share.”
“The Andover Companies service team is professional, personable, and extremely helpful. We’ve had our homeowners insurance with The Andover Companies for over six years and are happy to have recently added our secondary home with them in another New England state. I highly recommend insuring with them.”
“You can truly understand the value of your home insurance when you have a claim. My husband and I experienced firsthand how easy it was to work with The Andover Companies. A tree fell on our property, blocking the driveway. We submitted a claim with Andover and within days had a check in hand to reimburse us for the tree removal. The process was seamless.”
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